ABN: 45 687 554 310

Website: www.velogologistics.com.au

Email: admin@velogologistics.com.au

Phone: 0485 998 441

Business Address: 66 Harvey Cct, Mawson Lakes SA 5095

Operating States/Territories: NSW, SA, WA, VIC, QLD

1. Our Commitment to Privacy

• Velogo Logistics Pty Ltd ('Velogo') respects your right to privacy and complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
• 'Personal information' means information that identifies or could identify you.

2. Information We Collect

• We may collect personal information provided directly via our website, email, phone, or in person.
• This may include name, business name, phone number, email, and delivery address.
• Additional details may include feedback, payment details, or business information.
• Any other information voluntarily provided during interactions may also be collected.

3. How We Collect Information

• Velogo collects information when you interact with us, use our website, or receive our services.
• We may also receive information from third parties and handle it under this Policy.

4. Use of Personal Information

• We use your information to provide services, communicate updates, and improve offerings.
• We may contact you via phone, email, SMS, or mail.

5. Disclosure of Personal Information

• Information may be shared with employees, agents, contractors, or subcontractors where necessary.
• We may disclose information where required by law.
• We may share information to protect Velogo’s rights, property, or safety.
• Information may be processed overseas in line with this Policy.

6. Security of Personal Information

• Velogo takes reasonable steps to secure your data from misuse, loss, or unauthorised access.
• Transmission of information online is at your own risk; we cannot guarantee complete security.

7. Access and Correction

• You may request access to your personal information subject to the Privacy Act.
• If information is inaccurate or outdated, contact us at admin@velogologistics.com.au to correct it.
• Velogo may refuse access in circumstances permitted by law.

8. Privacy Complaints

• Complaints about privacy practices can be sent to:
• Email: admin@velogologistics.com.au
• We take complaints seriously and will respond promptly.

9. Changes to this Policy

• Velogo may update this Policy from time to time. Changes will be posted on our website.

10. Website Usage

• We may collect technical data such as browser type, operating system, and referring site.
• Our website may use cookies to enhance user experience and analyse traffic.
• We are not responsible for the privacy practices of third-party websites linked from our site.